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Turn high-value processes into production-ready agent workflows

Turn high-value business processes into governed, production-ready human-and-agent workflows. I help organizations identify, design, build and operate high-value AI agent use cases using Microsoft Copilot Studio and related Microsoft services — human-led, agent-assisted by default.

Part of the AI & Copilot Operationalization Program

Who this service is for

  • Teams with agent prototypes that need to move into production
  • Process owners looking for suitable agent-assisted workflows
  • Microsoft teams using Copilot Studio

Typical challenges

  • Good demos but no production path
  • Poor process selection
  • No ownership, approvals or monitoring

What this engagement covers

  • Agent use-case definition and prioritisation
  • Workflow design for Microsoft Copilot Studio and connected systems
  • Governance design for identity, access, observability and lifecycle

What you leave with

  • A prioritized agent use case
  • A redesigned workflow
  • A production-ready architecture
  • Governance and operating requirements